Terms of Service

Terms of Service

Effective Date: February 21, 2026

Welcome to BespokeBoxCo. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our website (bespokeboxco.com), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Products and Services

BespokeBoxCo offers premium gift boxes, packaging solutions, and custom logo printing services. We reserve the right to:

  • Modify product descriptions, pricing, and availability at any time without prior notice
  • Limit quantities of products available for purchase
  • Discontinue products at our discretion
  • Refuse service to anyone for any reason

3. Pricing and Payment

  • All prices are listed in USD unless otherwise stated
  • Prices are subject to change without notice
  • Payment must be received in full before orders are processed
  • We accept major credit cards, PayPal, and other payment methods as displayed at checkout
  • You are responsible for any payment processing fees charged by your financial institution

4. Orders and Order Acceptance

  • Placing an order constitutes an offer to purchase products
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance; acceptance occurs when products are shipped
  • We may cancel orders due to pricing errors, product unavailability, or suspected fraud

5. Custom Logo Services

For custom logo printing orders:

  • You must provide logo files in acceptable formats (AI, EPS, PDF, or high-resolution PNG)
  • You warrant that you own all rights to the logo or have permission to use it
  • BespokeBoxCo is not responsible for copyright infringement related to customer-provided logos
  • Custom orders are non-refundable unless defective or incorrectly produced
  • Proof approval is required before production; changes after approval may incur additional fees

6. Intellectual Property

  • All content on bespokeboxco.com, including images, text, logos, and designs, is owned by BespokeBoxCo
  • You may not reproduce, distribute, or use our content without written permission
  • Product images are for illustration purposes and may differ slightly from actual products

7. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by customs, weather, or carrier issues
  • Risk of loss transfers to you upon delivery to the carrier
  • See our Shipping Policy for detailed information

8. Returns and Refunds

  • Returns are subject to our Return & Refund Policy
  • Custom logo products are non-returnable unless defective
  • Refunds are processed within 5-7 business days after approval

9. Limitation of Liability

To the maximum extent permitted by law:

  • BespokeBoxCo is not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product
  • We are not responsible for how you use our products
  • Products are sold "as is" without warranties beyond those required by law

10. Indemnification

You agree to indemnify and hold BespokeBoxCo harmless from any claims, damages, or expenses arising from:

  • Your use of our products
  • Your violation of these Terms of Service
  • Your infringement of any intellectual property or other rights
  • Custom logos or designs you provide

11. Privacy

Your use of our website is also governed by our Privacy Policy. We collect and use your information as described in that policy.

12. Dispute Resolution

  • Any disputes shall be resolved through good faith negotiation
  • If negotiation fails, disputes will be subject to binding arbitration
  • These terms are governed by the laws of [Your Jurisdiction]

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: weiy3885@gmail.com
  • Website: bespokeboxco.com

Last Updated: February 21, 2026