Frequently Asked Questions (FAQ)

Q1: What is your minimum order quantity (MOQ)?

Our minimum order quantity is 100 pieces per style. For custom printed or special finish orders, MOQ may vary — please contact us for a quote.

Q2: How long does production take?

Standard production time is 15 business days after artwork approval and deposit payment. Rush orders may be available upon request.

Q3: Can I order samples before placing a bulk order?

Yes! We offer sample orders so you can check quality, size, and finish before committing to a full production run. Please contact us to arrange a sample.

Q4: What types of boxes do you offer?

We specialize in rigid boxes, folding boxes, magnetic closure boxes, two-piece boxes, and drawer-style boxes — suitable for jewelry, watches, cosmetics, and gifts.

Q5: Can you print my logo on the boxes?

Absolutely. We offer custom logo printing, embossing, debossing, foil stamping, and UV coating. Please share your artwork files (AI or PDF preferred) when requesting a quote.

Q6: What are your payment terms?

We typically require a 50% deposit before production begins, with the remaining 50% due before shipment. We accept T/T bank transfer and other methods upon agreement.

Q7: Do you ship internationally?

Yes, we ship worldwide via air freight, sea freight, and express courier (DHL, FedEx, UPS). Shipping costs and lead times vary by destination.

Q8: How do I get a quote?

You can contact us via WhatsApp at +86 133 8845 0055, or send us an email directly. Please include your box dimensions, quantity, material preference, and any design requirements.